Return and Refund Policy
All Sales Are Final
Thank you for shopping with us. Please read our return and refund policy carefully before making your purchase.
By placing an order on our website, you acknowledge and agree to the terms stated in this Return and Refund Policy.
1. No Returns or Refunds
All products sold on this website are sold on a non-returnable and non-refundable basis. Once an order is placed and confirmed, it cannot be modified, canceled, or refunded.
We do not accept returns, exchanges, or issue refunds for any reason, including but not limited to:
- Change of mind
- Wrong size or color selected by the customer
- Delays caused by third-party carriers
- Buyer's remorse
We strongly encourage you to carefully review your order and product details before completing your purchase.
2. Shipping Issues And Damaged Items
If your item arrives damaged, defective, or incorrect, please notify our customer service team within 48 hours of delivery.
We may request supporting photos and documentation. If the issue is verified, we may offer a replacement or other resolution at our discretion.
3. Customer Responsibility
It is your responsibility to provide accurate shipping information and ensure that someone is available to receive the package. We are not responsible for lost, stolen, or unclaimed shipments.
Any additional charges due to failed deliveries, incorrect addresses, or customs duties are the sole responsibility of the customer.
4. Legal Disclaimer
This policy is applicable to all purchases made through our online store. It is subject to change at any time without prior notice. Continued use of our website constitutes your agreement to the most recent version of this policy.
5. Contact Us
If you have any questions or concerns regarding this policy, please contact us at:
- Black Bull
- Email: info@blackbull.ps
- Phone: 0566006622